UK Banking Digital Insight Report

$750.00
- Description
- Contents
This Banking Digital Insight Report contains a summary of developments across UK Banking products each month. Typically covering developments within:
Servicing – New and updated mobile app, online bank and multi-channel functionality
Digital Journeys – Application journey updates across all banking products
Product Propositions & Offers – New product offering and digitally-focused offers and marketing
Customer Communication – Positioning of communication sent to customers
The UK Banking Digital Insights Report contains a summary of monthly digital developments within the UK retail banking space, but also includes significant developments across business banking, investments, and from international providers where relevant. The report covers a range of topics including:
- Servicing developments – New and updated mobile app, online bank and multi-channel functionality
- Digital journey development – Application journey updates across all banking products
- Product propositions and offers – New product offering and digitally focused offers and marketing
- Customer communication – Positioning of communication sent to customers
Get the latest monthly product offerings being brought to market by Tier 1 banks and the fintech challengers, such as Starling:
See how providers are integrating new functionality into their apps, like Barclays adding the ability to add cards to the customer’s Apple Wallet:
The reports occasionally features relevant insights from Investment Banking, non-UK providers and SME providers, such as this example from Tide:
Each 20+ page report contains a spotlight section toward the end of the report, containing a deeper-dive into a new trend or feature seen within the industry, previous spotlights include:
- UK challenger banks, Monzo and Starling, announcing a raise in overdraft fees
- Mobile apps of leading providers adding gambling blocking functionality
- The addition of web chat functionality in-app
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